Last Updated: July 27, 2026

Welcome to https://warisanjebat.com (the "Site"), owned and operated by LEGACY BEYBLADE HUB ("we," "our," or "us"). This Store Policy explains how we process orders, ship products, and handle returns for purchases made on our Site. Please read this together with our Term of Use and Privacy Policy.

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1. ORDER PROCESSING TIME

• Ready Stock: Orders for ready stock items will be prepared and processed within 1–2 working days before being handed over to our courier partner.
• Pre-Order: Processing time for pre-order items is TBC (to be confirmed), based on the official release or launching date announced by the manufacturer/distributor. Any ETA shared with you is an estimate only and may shift due to factors beyond our control (factory delays, shipping restrictions, customs clearance, etc.).
• Orders placed on weekends or public holidays will begin processing on the next working day.
• You will receive a confirmation and, where applicable, a tracking number once your order has been handed to the courier.

2. PRODUCT CONDITION & WARRANTY

• All toys and collectibles sold on this Site are New In Box (NIB) / sealed / unopened, unless clearly stated otherwise on the product page.
• As collectible items, no manufacturer or seller warranty is provided. Please inspect your box condition via the unboxing process described in Section 4 below.
• Box condition (minor dents, shelf wear, printing marks) may vary due to factory packing and shipping handling, and is not considered a defect unless it affects the item inside.

3. RETURNS, REFUNDS & EXCHANGES

• All goods sold are non-refundable and non-exchangeable, including due to change of mind, once an order has been confirmed and processed.
• This applies to all ready stock and pre-order purchases, in line with the Pre-Order Policy in our Term of Use (deposits/full payments for pre-orders are non-refundable and non-transferable unless the manufacturer/supplier cancels production entirely).
• Exceptions may only be considered for wrong item sent or item damaged/missing on arrival, subject to the claim procedure in Section 4.

4. DAMAGED, MISSING, OR WRONG ITEM CLAIMS

To protect both buyers and our store, any claim for a damaged, missing, or incorrect item must follow this procedure:

• Record a clear, continuous unboxing video from the moment the sealed parcel is opened, without any cuts or edits.
• Submit your claim together with the video within 24–48 hours of receiving the parcel.
• Claims made without an unboxing video, or submitted after the stated window, may not be entertained.
• Once verified, we will arrange a replacement, store credit, or partial refund at our discretion, depending on stock availability.

5. SHIPPING & DELIVERY

• We ship locally within Malaysia and, where stated, internationally via third-party courier services.
• Delivery timeframes shown on the Site are estimates only and are not guaranteed; delays caused by the courier, customs, or events beyond our control are not our liability.
• Risk of loss and title to the goods pass to the buyer once the parcel is handed over to the courier.
• Please ensure your shipping address and contact number are accurate — we are not responsible for delays or losses caused by incorrect delivery details provided by the buyer.

6. CANCELLATION POLICY

• Ready stock orders may only be cancelled before processing begins. Once an order has been packed or handed to the courier, it can no longer be cancelled.
• Pre-order cancellations made before stock arrives will result in forfeiture of the deposit or payment made, as stated in our Term of Use.

7. RESTOCK & AVAILABILITY

• Due to the limited and collectible nature of our products, stock is not guaranteed and may sell out without notice.
• Restock timing depends entirely on supplier/manufacturer availability and cannot be guaranteed by us.

8. PAYMENT

• All payments are processed securely through the payment gateways integrated into our Site.
• Orders are only processed once payment has been fully received and confirmed.

9. CONTACT US

For any questions regarding this Store Policy or your order, please contact:

• Company Name: LEGACY BEYBLADE HUB
• Business Registration No: JM1043563-H
• Email: legacybeybladehub@gmail.com
• Phone: +60 13-414 6115
• Address: No. 22, Jalan Lapangan 11, Pusat Perniagaan Lapangan Jaya, 31650 Ipoh, Perak, Malaysia

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We reserve the right to amend this Store Policy at any time. Continued use of the Site and future purchases constitute acceptance of the updated policy.